Charter Communications Wins Honor In Hall Of Disgrace For Customer Service (2)

Charter CommunicationsThe Federal Communications Fee has restarted the time clock for its evaluation of Charter Communication Inc.’s pending $79 billion acquisition of Time Warner Cable.

I moved to Crisfield MD 6 months ago and the SOLELY supplier on the town is Charter Spectrum. 2 weeks before we moved in I contacted Constitution to have our cable, internet, and phone to be connected once we transfer in. The person on the phone talked about the nice excessive def television and very quick internet. The technician got here out and put in the web, and then the cable. I asked the technician what channels had been the excessive def channels and he informed me that Charter doesn’t have excessive def tv in Crisfield. Then he tells me that additionally they can’t hook a phone up at my home because they don’t have the traces on my road.

It labored! I known as the phone number listed on this website, told them I may not afford fee for the package deal that we like. The primary rep informed me that there was only the $5 email bill low cost. I regretfully told him that I must cancel the service beginning 2 weeks from immediately. I received 5 missed calls from Directv within the morning, and when I referred to as them back, I was magically awarded a $200 Visa gift certificate, $fifty five in discounts per 30 days and free Sunday ticket for the year, in addition to the three free film channels for three months! Thank you a lot for sharing the information on how to get this service right down to an affordable charge, you rock!

Living in Medford, Oregon if Charter Communications does not carry the Pac 12 Networks and Direct TV does it will be a no brainer! I and lots of other Constitution clients will leap ship as soon as we are able to get out of our contracts with minimal damages. The phrase will go out to Ducks, Beavers and other Pac 12 fans in Southern Oregon on the best way to change and get the very best deal and we cannot even ask Direct TV for a commission. Consumer selection is what it is all about. Is not the free enterprise system great!

The Constitution service then continued to limp along over the following week or so… A Saturday night had rolled round and we had settled in for an evening of watching a movie through ‘on demand‘, we picked one of many latest releases that we needed to see and ordered the film for a twenty 4 hour block. Ten minutes into the movie the pixilation returned and the picture froze until on demand went out and gave us an error message, pleading with us in its dying rasp of breath to contact Charter if the problem continued. The issue continued, for four hours, with the usual fuzzy and dropped channels.

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