At Adelaide City Council we realise with a view to create an amazing city, and a terrific Council, we need to work with our group and our clients. Our Buyer Service Technique has been created to enrich and continue the intent behind our Strategic Plan 2012-2016, and our Company Plan 2012-2016. Particularly, our Customer Service Technique focuses on our aspiration of changing into a Brilliant Service Supplier. The Technique steps out our plan to reaching this intention, and describes in detail the five Customer Service Principles we’ll embed at Adelaide Metropolis Council on our way to changing into a Sensible Service Provider.
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At all libraries inside the Borough, it is possible for you to to pay all of your council bills by credit/debit card or by cheque and have your paperwork verified for Housing Benefit functions. Library workers may also provide info on Council Providers. Our reception service will reply all calls within 20 seconds in a professional, courteous and responsible method.